Bahasa Indonesia
Penyelenggaraan pelayanan publik berasaskan antara lain kepentingan umum; kepastian hukum; kesamaan hak; keseimbangan hak dan kewajiban; keprofesionalan; partisipatif; persamaan perlakuan/tidak diskriminatif; keterbukaan; akuntabilitas; serta ketepatan waktu.
English (British)
The delivery of public services rests on principles including the public interest; legal certainty; equal rights; the balance of rights and duties; professionalism; participation; equal and non-discriminatory treatment; openness; accountability; and timeliness.