INKRAH Law · Indonesia · Hukum Kelembagaan

The Ombudsman of the Republic of Indonesia

Ombudsman Republik Indonesia

Undang-Undang No. 37 Tahun 2008

UU No. 37 Tahun 2008.

Bahasa Indonesia

Key Subject Matter

Mengatur kedudukan, fungsi, tugas, dan wewenang Ombudsman RI dalam mengawasi penyelenggaraan pelayanan publik serta menangani laporan dugaan maladministrasi.

English (British)

Key Subject Matter

Governs the standing, function, duties and powers of the Ombudsman in overseeing public-service delivery and handling reports of alleged maladministration.

INKRAH Note

The Ombudsman is independent and has no organic relationship with other state bodies or government agencies.

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Ketentuan Umum

Article 1 — Definition of the Ombudsman

Bahasa Indonesia

Ombudsman Republik Indonesia adalah lembaga negara yang mempunyai kewenangan mengawasi penyelenggaraan pelayanan publik, baik yang diselenggarakan oleh penyelenggara negara dan pemerintahan maupun badan swasta atau perseorangan yang diberi tugas menyelenggarakan pelayanan publik tertentu.

English (British)

The Ombudsman of the Republic of Indonesia is a state body empowered to oversee the delivery of public services, whether by state and government bodies or by private bodies or individuals charged with providing certain public services.

Tujuan

Article 6 — Purposes of the Ombudsman

Bahasa Indonesia

Ombudsman bertujuan antara lain mewujudkan negara hukum yang demokratis, adil, dan sejahtera; mendorong penyelenggaraan negara dan pemerintahan yang efektif, efisien, jujur, bersih, terbuka, serta bebas dari korupsi, kolusi, dan nepotisme; serta meningkatkan mutu pelayanan publik.

English (British)

The Ombudsman aims, among other things, to realise a democratic, just and prosperous state under the rule of law; to promote effective, efficient, honest, clean, open government free from corruption, collusion and nepotism; and to improve the quality of public services.

Tugas

Article 7 — Duties of the Ombudsman

Bahasa Indonesia

Ombudsman bertugas antara lain menerima Laporan atas dugaan Maladministrasi dalam penyelenggaraan pelayanan publik; melakukan pemeriksaan substansi atas Laporan; menindaklanjuti Laporan; melakukan investigasi atas prakarsa sendiri; serta melakukan koordinasi dan kerja sama.

English (British)

The Ombudsman's duties include receiving reports of alleged maladministration in public services; examining the substance of reports; following up on reports; investigating on its own initiative; and coordinating and cooperating with others.