INKRAH Law · UU Pelayanan Publik · Undang-Undang No. 25 Tahun 2009

Article 4 — Principles of Public Service

Android (Chrome/Edge): tap the ⋮ menu, then “Install app” or “Add to Home screen”.
iPhone/iPad (Safari): tap the Share button, then “Add to Home Screen”.
Windows/Mac (Chrome/Edge): click the install icon in the address bar, or the ⋮ menu, then “Install INKRAH”.
Firefox/Samsung Internet: open the menu, then “Add to Home screen”, or save a bookmark.

Disclaimer: INKRAH Law reproduces the text of legislation for information and educational purposes only, and covers solely statutes made by the legislative and executive branches. The text may contain typographical or translation errors; always verify its authenticity and official version at the JDIH (official legal-documentation portal) of the relevant executive or legislative institution. To confirm whether a regulation is still in force, please visit the relevant institution's official website, and take note of any judicial review granted by the Supreme Court (MA) or the Constitutional Court (MK). English and other foreign translations here are unofficial.
Official source / JDIH →

Bahasa Indonesia

Penyelenggaraan pelayanan publik berasaskan antara lain kepentingan umum; kepastian hukum; kesamaan hak; keseimbangan hak dan kewajiban; keprofesionalan; partisipatif; persamaan perlakuan/tidak diskriminatif; keterbukaan; akuntabilitas; serta ketepatan waktu.

English (British)

The delivery of public services rests on principles including the public interest; legal certainty; equal rights; the balance of rights and duties; professionalism; participation; equal and non-discriminatory treatment; openness; accountability; and timeliness.