INKRAH Law · UU Pelayanan Publik · Undang-Undang No. 25 Tahun 2009

Article 1 — Definition of Public Service

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Bahasa Indonesia

Pelayanan publik adalah kegiatan atau rangkaian kegiatan dalam rangka pemenuhan kebutuhan pelayanan sesuai dengan peraturan perundang-undangan bagi setiap warga negara dan penduduk atas barang, jasa, dan/atau pelayanan administratif yang disediakan oleh penyelenggara pelayanan publik.

English (British)

Public service is the activity or series of activities to meet service needs in accordance with legislation, for every citizen and resident, in respect of goods, services and/or administrative services provided by public-service providers.